Shipping + Returns
 

All orders are shipped via USPS. We are not responsible for any lost or damaged goods. Once shipped, most orders take anywhere from 2 to 5 business days to arrive depending on your location. Please keep in mind that if you order a made-to-order item, there is typically a two-week processing period before the item is shipped out.

CHNOBZ will gladly exchange any item purchased for another or for a store credit. All custom made-to-order items are FINAL SALE. Please contact us within 3 days of your delivery date upon sending the item back, to confirm your exchange. The item must be in its new condition. If the item being exchanged has any signs of wear and tear, your request will be denied. We must receive the item within 7 business days, after the exchange has been confirmed. 

We will not accept any packages sent without authorization.

Domestic and international customers are financially responsible for shipping the item back.